Payment Processing Policy
Last updated: June 25, 2026
1. Payment Due At Booking
Customers must pay in full at booking. No booking proceeds without successful payment authorization.
2. Approved Processors
Payments may be processed through Stripe, ACH systems, Venmo, bank transfers, and future approved processors.
3. Platform Fees
Syncora may deduct platform fees, subscription fees, processing fees, premium placement fees, and service fees before provider payout release.
4. Provider Payouts
Payouts may be delayed for fraud review, disputes, chargebacks, identity verification, or service verification.
5. Subscription Billing
Paid subscriptions renew automatically until canceled under applicable billing terms.
6. Chargebacks & Fraud
Syncora may freeze payouts and investigate suspicious transactions or disputed charges.
7. Refunds
Refunds may be full, partial, denied, or issued as platform credits depending on policy review.
8. International Payments
Exchange rates and international payment fees are controlled by third party processors.
9. Verified Provider Badge
Syncora may offer optional premium verification including identity, insurance, background check, and trust badges.
