Legal

Payment Processing Policy

Last updated: June 25, 2026

1. Payment Due At Booking

Customers must pay in full at booking. No booking proceeds without successful payment authorization.

2. Approved Processors

Payments may be processed through Stripe, ACH systems, Venmo, bank transfers, and future approved processors.

3. Platform Fees

Syncora may deduct platform fees, subscription fees, processing fees, premium placement fees, and service fees before provider payout release.

4. Provider Payouts

Payouts may be delayed for fraud review, disputes, chargebacks, identity verification, or service verification.

5. Subscription Billing

Paid subscriptions renew automatically until canceled under applicable billing terms.

6. Chargebacks & Fraud

Syncora may freeze payouts and investigate suspicious transactions or disputed charges.

7. Refunds

Refunds may be full, partial, denied, or issued as platform credits depending on policy review.

8. International Payments

Exchange rates and international payment fees are controlled by third party processors.

9. Verified Provider Badge

Syncora may offer optional premium verification including identity, insurance, background check, and trust badges.