Terms of Service
Last updated: June 25, 2026
1. Platform Services
Syncora operates as a technology marketplace connecting customers, property owners, property managers, vendors, contractors, and independent service providers for booking, scheduling, communication, and payment processing.
2. User Accounts
Users must provide accurate information and are responsible for account security and activity occurring under their accounts.
3. Booking Workflow
Customers submit booking requests. Providers may accept, reject, counteroffer pricing, request scheduling changes, or decline service requests. Booking is not binding until provider acceptance and payment authorization.
4. Provider Independence
Providers independently determine pricing, availability, travel fees, service scope, emergency rates, and scheduling. Providers are not employees of Syncora LLC.
5. Payments
Payment is due at booking. Payments may be processed through Stripe, ACH processors, Venmo, and future approved third-party processors. Syncora may deduct platform fees and processing fees prior to payout release.
6. Messaging & Communications
Users may communicate through in-app systems. Syncora may retain communication records for fraud prevention, disputes, safety reviews, and compliance investigations.
7. Anti-Circumvention
Users may not bypass Syncora after meeting through the platform to avoid platform fees. Off-platform solicitation intended to avoid fees may result in suspension or permanent removal.
8. Reviews & Ratings
Syncora may remove fraudulent reviews, manipulated ratings, abusive review activity, or competitor sabotage intended to damage marketplace integrity.
9. Intellectual Property
All Syncora software architecture, APIs, workflows, marketplace logic, designs, trademarks, content, and related systems remain protected intellectual property of Syncora LLC.
10. Limitation of Liability
Syncora operates solely as a marketplace platform and is not responsible for independent provider negligence, licensing compliance, service quality disputes, or private agreements outside the platform.
11. Account Suspension
Syncora may suspend or terminate accounts for fraud, abusive behavior, payment disputes, repeated cancellations, harassment, illegal conduct, or policy violations.
12. Governing Law
These Terms are governed by the laws of Wyoming. Disputes shall be handled under applicable Wyoming jurisdiction unless otherwise required by law.